At Jessica Kempen, we strive to make your shopping experience as smooth and secure as possible. Please take a moment to review our payment policy for information on how we handle transactions.
1. Accepted Payment Methods
We currently only accept PayPal for all transactions. PayPal is a secure, fast, and widely trusted payment method that ensures your payment details are kept safe throughout the checkout process.
2. Payment Process
When you place an order on our website, you will be redirected to PayPal’s payment gateway to complete your transaction. You can either use your PayPal balance, a linked bank account, or a credit/debit card via PayPal.
3. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation via email. This will include details of your purchase, estimated delivery times, and shipping information.
4. Currency
All transactions on our website are processed in USD (United States Dollar).
5. Payment Security
We take your security seriously. PayPal provides robust fraud protection, ensuring that your payment information is secure. For added security, please ensure you are using a private and secure network when making a payment.
6. Shipping and Payment
Your order will be processed within 1-2 business days after payment confirmation, and we offer free shipping within the USA.
7. Refunds
If you need to return an item, please refer to our Return Policy. Refunds will be processed through PayPal and will typically be completed within 10 business days after the return is accepted. No restocking fee will be charged.
8. Issues with Payment
If you encounter any issues with your payment or have questions about the transaction, please contact us at [email protected] or call us at +1 254-393-1813. We’re happy to assist you.
Thank you for choosing to shop with Jessica Kempen. We appreciate your trust in us and are here to make your shopping experience as pleasant and easy as possible.