Welcome to Jessica Kempen (https://jessicakempen.com). By accessing or using our website, purchasing products, or interacting with our services, you agree to comply with these Terms of Service. Please read them carefully before placing an order.
1. Acceptance of Terms
By using Jessica Kempen, you agree to abide by these Terms of Service, our Privacy Policy, Return & Refund Policy, and Shipping Policy. If you do not agree with any part of these terms, please do not use our website or services.
2. Products and Services
Jessica Kempen specializes in handmade wooden essentials. We make every effort to accurately describe our products, including details about size, color, and material. However, variations in handmade items may occur due to the nature of our craftsmanship.
All products are sold as new and are subject to availability. We reserve the right to modify or discontinue products without prior notice.
3. Orders and Payment
- Orders can be placed directly through our website: https://jessicakempen.com.
- Order Cut-Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time, New York. Orders placed after this time will be processed on the next business day.
- Payment Methods: We currently accept PayPal for secure transactions.
- All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
4. Shipping and Delivery
- Handling Time: 2–4 business days (Mon–Fri)
- Transit Time: 4–6 business days (Mon–Fri)
- Total Estimated Delivery: 6–10 business days, depending on location
- Shipping Costs: All orders include free shipping.
Delivery times are estimates and may vary due to weather, carrier delays, or other unforeseen circumstances.
5. Returns, Exchanges, and Refunds
Please refer to our Return & Refund Policy for detailed information on returns, exchanges, and refunds. Key points include:
- Returns accepted for defective and non-defective items (customized products are non-returnable unless defective).
- Refunds are processed within 5 business days after receiving the returned item.
- Customers are responsible for return shipping costs unless the product was defective or damaged.
6. Intellectual Property
All content on Jessica Kempen, including text, images, logos, and product designs, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.
7. Limitation of Liability
While we strive to provide high-quality products and services, Jessica Kempen is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.
8. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.
9. Contact Information
For questions or concerns regarding these Terms of Service or our website policies, please contact us:
- Email: [email protected]
- Phone: +1 702-929-8533
- Address: 266 Cordelia Cove Ave, Henderson, NV 89011, USA
By using Jessica Kempen, you acknowledge that you have read, understood, and agreed to these Terms of Service.